Terms and Conditions

Effective Date: January 1, 2025

Last Updated: January 1, 2025

Welcome to SpeakMaster Osaka. These Terms and Conditions ("Terms") govern your access to and use of our website located at https://metaneosmartshift.pro/ (the "Website") and the professional coaching services we provide ("Services").

By accessing or using our Website and Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website or Services.

1. Company Information

Business Name: SpeakMaster Osaka
Registration Number: 87258070
Business Address: Unit 58 67 Tiara Freeway, Murphyport, TAS 2874, Osaka, Japan
Email: [email protected]
Phone: +6792525413

2. Services Description

SpeakMaster Osaka provides professional coaching services focused on:

• Interview preparation and coaching
• Public speaking training and development
• Presentation skills enhancement
• Communication skills improvement
• Related educational and consulting services

All services are provided for educational and professional development purposes. Results may vary based on individual effort, commitment, and circumstances.

3. Acceptance of Terms

By using our Website or Services, you represent that:

• You are at least 18 years of age
• You have the legal capacity to enter into binding agreements
• You will comply with all applicable laws and regulations
• All information you provide is accurate, current, and complete
• You will maintain the accuracy of such information

4. Service Packages and Pricing

4.1 Package Options

We offer various coaching packages as described on our Services page, including:

• Starter Package: ¥25,000 - 3 individual coaching sessions
• Professional Package: ¥65,000 - 8 individual coaching sessions
• Executive Package: ¥120,000 - 15 individual coaching sessions

4.2 Pricing Terms

• All prices are listed in Japanese Yen (¥) unless otherwise stated
• Prices are subject to change without prior notice
• Any price changes will not affect existing confirmed bookings
• Additional services or customized packages may be available upon request
• Promotional pricing or discounts may be offered at our discretion

5. Booking and Payment

5.1 Booking Process

• Services must be booked through our Website or by contacting us directly
• Bookings are confirmed upon receipt of payment or execution of a service agreement
• We reserve the right to refuse service to anyone for any lawful reason
• Session times are subject to availability

5.2 Payment Terms

• Payment is required in full before services commence unless otherwise agreed in writing
• We accept payments through methods specified during the booking process
• All payments are processed securely through third-party payment providers
• You are responsible for any bank fees, currency conversion charges, or transaction costs
• Receipts will be provided upon request

6. Scheduling and Attendance

6.1 Session Scheduling

• Sessions are scheduled by mutual agreement between you and your assigned coach
• We will make reasonable efforts to accommodate your preferred schedule
• Sessions may be conducted in-person, via phone, or through video conferencing platforms
• Session duration varies by package but typically ranges from 60 to 90 minutes

6.2 Rescheduling and Cancellations

• You may reschedule a session with at least 24 hours' notice
• Sessions canceled with less than 24 hours' notice may be forfeited
• We reserve the right to reschedule sessions due to coach illness, emergencies, or other unforeseen circumstances
• Rescheduled sessions will be accommodated as soon as reasonably possible

6.3 No-Show Policy

If you fail to attend a scheduled session without prior notice ("no-show"), that session will be considered used and will not be rescheduled or refunded.

7. Client Responsibilities

As a client, you agree to:

• Arrive on time for scheduled sessions
• Complete any assigned exercises, homework, or preparation
• Participate actively and honestly in coaching sessions
• Provide feedback about your experience and progress
• Maintain confidentiality regarding other clients or proprietary methods
• Treat coaches and staff with respect and professionalism
• Use services for lawful purposes only

8. Intellectual Property Rights

8.1 Our Intellectual Property

All content on our Website and provided during our Services, including but not limited to text, graphics, logos, images, videos, audio clips, software, training materials, and methodologies, is the property of SpeakMaster Osaka or our licensors and is protected by copyright, trademark, and other intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Website and materials provided during coaching for your personal, non-commercial use only. You may not:

• Reproduce, distribute, modify, or create derivative works from our content
• Use our materials for commercial purposes without written permission
• Remove any copyright, trademark, or other proprietary notices
• Share coaching materials with third parties
• Reverse engineer or attempt to extract source code from our Website

9. Confidentiality

9.1 Our Commitment

We maintain strict confidentiality regarding all information shared during coaching sessions. Information will not be disclosed to third parties except:

• With your explicit written consent
• When required by law or legal process
• To protect the safety of individuals or prevent illegal activities
• To our service providers under confidentiality obligations

9.2 Your Commitment

You agree to maintain confidentiality regarding our proprietary coaching methods, materials, and any information about other clients you may encounter.

10. Disclaimers and Limitations

10.1 No Guarantees

10.2 Not Professional Advice

Our services provide educational coaching and training. We do not provide:

• Legal advice or services
• Medical or mental health counseling
• Career placement or job guarantees
• Financial or investment advice

If you require professional services in these areas, please consult appropriately licensed professionals.

10.3 Website Availability

We strive to ensure our Website is available 24/7, but we do not guarantee uninterrupted access. The Website may be unavailable due to maintenance, technical issues, or circumstances beyond our control.

11. Limitation of Liability

To the maximum extent permitted by applicable law:

• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Website or Services
• Our total liability for any claims arising from these Terms or your use of Services shall not exceed the amount you paid for the specific service giving rise to the claim
• We are not responsible for any damages resulting from unauthorized access to or alteration of your data
• We are not liable for any third-party actions, content, or services

12. Indemnification

You agree to indemnify, defend, and hold harmless SpeakMaster Osaka, its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your use of our Website or Services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit or transmit through our Website

13. Privacy and Data Protection

Your use of our Website and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

14. Termination

14.1 Termination by You

You may terminate your use of our Services at any time by contacting us. Termination does not entitle you to a refund except as specified in our Refund Policy.

14.2 Termination by Us

We reserve the right to suspend or terminate your access to our Website or Services immediately, without notice, for:

• Violation of these Terms
• Fraudulent, abusive, or illegal activity
• Failure to pay for Services
• Any conduct we deem harmful to our business, other clients, or our reputation

14.3 Effect of Termination

Upon termination:

• Your right to use our Services immediately ceases
• You must cease using any materials provided during coaching
• Provisions regarding confidentiality, intellectual property, and liability survive termination

15. Dispute Resolution

15.1 Informal Resolution

If you have any dispute with us, you agree to first contact us and attempt to resolve the dispute informally by discussing it with us.

15.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law provisions.

15.3 Jurisdiction

Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Osaka, Japan, and you consent to the jurisdiction of such courts.

16. Modifications to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will:

• Update the "Last Updated" date at the top of these Terms
• Post the revised Terms on our Website
• Notify you of significant changes via email if appropriate

Your continued use of our Website or Services after changes are posted constitutes acceptance of the modified Terms. If you do not agree with the modifications, you must stop using our Services.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and SpeakMaster Osaka regarding the use of our Website and Services.

17.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

17.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

17.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or governmental actions.

18. Contact Information

By using our Website and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing SpeakMaster Osaka for your professional development needs.